Guide for Social Service providers

Type of document: 
Author(s):
Edited by Social Services Policy Directorate within the Ministry of Labor and Social Justice.
Publisher:

Target audience

Social service providers in Romania

Objective

The purpose of developing the current Guide was to disseminate among all social service providers in Romania the practices that have proven successful in providing social services to different categories of beneficiaries and thus to inspire other social service providers, current and future, in implementing methods and practices meant to serve the beneficiaries in the best possible way, contributing to the increase of their quality of life and / or the prevention or elimination of their situation of vulnerability.

Location /geographical coverage

This activity has developed in Romania, in the Residential center for the elderly Casa Providente Valea Izvoarelor.

Introduction

Romania is one of the ageing countries in Europe, according to Eurostat data, in 2016, the life expectancy at birth in Romania was 75.3 years, with a gender gap of 7.4 years in favour of women. Romania is at the bottom end of the life expectancy range in EU28, ahead of only Bulgaria, Latvia and Lithuania.

The depopulation of villages and the changing of social values have negative implications on local community
involvement in care provision to older persons in rural areas, too.

The overall score of independent, healthy and secure living domain points to a big gap between Romania and most of the EU member states. Romania scores the second lowest in EU in this domain. The data show that less than 2 per cent of Romanian population 55+ do sports and exercise. Material deprivation is higher in Romania as compared to the EU average, but the gap has narrowed since 2010.

It appears that, after the age of 55, Romanian population stops attending any type of formal education and rarely practice any a type of sport/physical activity.

So, one of the aims of these centres is to improve the quality of life of the elderly by providing quality social services. Also, professional development of employees to ensure quality care, using good practices brought from other countries, but also through exchanges of experience with other Centers for Elderly people in Romania.

Partner(s) and Stakeholders

The beneficiaries are elderly men a women living in rural areas located in the city of Valea Izvoarelor, Mures County.

Methodological Approach

Romania scores low on both economic development and the Active Ageing Index as compared to the EU28 average.

However, the gap between Romania and the other member states grew bigger, as almost all the EU countries moved in the same direction, but the average speed was higher than the one in Romania.

It is important that the social service providers to assure for the beneficiaries both basic services and care support services, too.

Basic services: for daily activities are provided in accordance with the individualized plan.

Support services:

  • Administration and management activities,
  • Assistance to travel to the authorities (nurse, social worker),
  • Travel assistance to the doctor (nurse)
  • Accompaniment to walks (Care staff),
  • Medical care (All medical services are performed on a prescription basis family or specialist doctor, exclusively by specialized nurses, according to the standards in force),
  • Socializing (Leisure activities, accompanying various events, reading, thematic discussions, inviting different groups to the Center, (children, or other groups from age III, the visit of the Center by the locals),
  • Introduction of animal therapy (cat, dog, fish aquarium, in order to calm more chosen beneficiaries with dementia but also for other beneficiaries who love animals),
  • Organizing excursions, entertainment programs,
  • Evaluation of the effects of the socio-medical assistance provided.

Validation

According to the description, these activities improve a lot the quality of the life of the beneficiaries.

Impact

For the promotion and improvement of the social service for the elderly, it is important the collaboration between other centers, the organization of forums between the management of the centers, openness to new ideas, offering staff development courses, but also offering an extra service for those who work with vulnerable beneficiaries. The mental health of the staff is imperative and extra curricular programs for their recreation are essential – case management workshops, teambuilding, recreational programs and providing mental support is essential. If staff in addition to diplomas of care reach a level of Professionalism, the beneficiaries will benefit from quality care. For them, living in a center is not the last step before the end of life, just a new threshold for another lifestyle.

Innovation and Success Factors

For the elderly people living in this centre, is not the last step before the end of life, just a new threshold for another lifestyle.

Constraints

These people feel that they believe somewhere, they are not alone.

Lessons learned

We need to disseminate good practices and motivate other institutions to take care of their elderly.

Sustainability

It is really hard to finance support activities for the elderly.

The government accords finance mostly for the basic necessities and the rest is funded through EU projects or from the beneficiaries families.

Replicability and/or up-scaling What are the possibilities of extending the good practice more widely?

These support activities can easily be adapted to any other destination: Community, province, municipality, town… country…

Conclusion

We shouldn’t forget about the elderly. They need attention, care, empathy. These support activities should be part of their life on daily basis, not be the exeptions…

Contact details

URL of the practice

Related Web site(s)